It’s Alx.
(No E)

My name is Alx (Alex with no E) and yes, that is me in the gif. I was put on this planet to be the comedic relief, and to roast your code. I have a love for making complicated or tedious tasks simple. I do not like doing anything mundane more than once; by the second time I touch something, it will be either fixed or automated.

Rank 53 Peak Genji main. If I'm not in a terminal, I'm developing carpal tunnel in pursuit of leaderboards or staring at geese in the woods with my fiancée.

Future Role

Where I Want to Be • Creating Automation and Software Solutions, being the one writing the code that others build upon.

Professional Services Consultant

Nexthink • Optimizing digital employee experience (DEX) by implementing Nexthink solutions, driving IT transformation through data-driven insights, and automating proactive issue resolution.

Application Architect

Eli Lilly • Designed and integrated Nexthink Flow automation solutions. Specialized in API design and development to align enterprise workflows with core business objectives.

Automation Engineer

Best Buy • Built Azure-based automation, React web portals, and AI-driven chatbots. Focused on eliminating team pain points through PowerShell, JavaScript, and C# solutions.

Senior Specialist – End User Computing

Best Buy • Led UX design for internal software request processes and self-help applications. Managed large-scale issue resolution using Nexthink reporting and mentored team members.

Digital Accelerator Engineer (Stretch)

Best Buy • Engineered a React-based chatbot frontend for an AI project utilizing ChromaDB and Vertex LLMs, creating custom templates for diverse enterprise use cases.

ServiceNow Engineer (Stretch)

Best Buy • Developed integrated ServiceNow forms and pages, connecting front-end requests with Active Directory and other enterprise back-end systems.

Associate Engineer – End User Computing (Stretch)

Best Buy • Architected ServiceNow Virtual Agent chatbot workflows and migrated legacy orchestrator automation into Azure Cloud environments.

Specialist II – End User Computing

Geek Squad • Eliminated reactive ticket volume within three months by developing proactive automation and custom apps to resolve systemic issues before they reached the help desk.

Cyber Security: Offensive & Pen Testing

National Guard • Conducted vulnerability assessments and penetration testing to identify and patch data breaches. Produced high-level technical documentation and system alerts.

Double Agent – PC, HT, & Appliance Repair

Geek Squad • Multi-disciplinary field agent providing business networking, hardware repair, and infrastructure setup across four states (WI, MN, ND, IL).

Advanced Repair Agent

Geek Squad • Performed hardware diagnostics, component installation, and mobile device repair for client systems.

Auto Tech

Geek Squad • Installed complex automotive security and audio systems; custom-built a Raspberry Pi-based remote start and security system.

Sales Lead – Digital Imagery

Best Buy • Appointed as department lead to drive technical training and expertise in high-end photography and digital imagery solutions.

Sales – Computers & Digital Imagery

Best Buy • Consultative sales role focused on identifying client needs and providing tailored computing solutions.